At ELYTA, we take great care in ensuring that every piece of hallmarked 925 sterling silver jewellery reaches you safely, securely, and on time. Every order is carefully quality-checked, beautifully packed, and shipped using trusted courier partners across India.

Whether you're ordering a silver ring, earrings, bracelet, pendant, necklace, or a special gift, we strive to make your shopping experience smooth from checkout to delivery.

Free Shipping Across India

We offer FREE standard shipping on all prepaid/COD orders across India.

Our logistics partners deliver to most serviceable PIN codes nationwide.

If your location isn't serviceable, our customer support team will get in touch to arrange prepayment, so your order can be shipped via India Post instead.

Order Processing

All jewellery is inspected before dispatch to ensure it meets ELYTA's quality standards.
• Orders are generally processed within 1–2 business days.
• Customized or made-to-order jewellery may require additional processing time.
• Orders placed on Sundays or public holidays are processed on the next working day.

Delivery Timeline

• Mumbai: 24–48 Hours
• Maharashtra: 2–4 Business Days
• Rest of India: 4–7 Business Days

Actual delivery may vary depending on courier availability, weather, holidays, or remote locations.

Order Tracking

Once your order is shipped, you will receive your tracking ID, courier partner details, and tracking link via Email and/or Whatsapp.

Secure Packaging

Every ELYTA jewellery order is packed using secure, tamper-evident packaging. Gift packaging is also available for special occasions.

Delivery Attempts

Courier partners generally make 2–3 delivery attempts. If unsuccessful due to an incorrect address or customer unavailability, the package may be returned and additional shipping charges may apply for re-dispatch.

COD Restrictions for Past RTO Orders
If a previous order to your address was returned to origin (RTO), we will not offer COD on future orders. Such orders will only be shipped once full payment is made in advance (prepaid).

Damaged or Tampered Packages

If your parcel appears damaged or tampered with, do not accept the package. Take photographs if possible and contact our customer support immediately.

Shipping Delays

Weather disruptions, natural disasters, public holidays, courier network delays, or government restrictions may occasionally affect delivery timelines.

Need Assistance?

Email: support@elyta.in
Phone: +91 8169096900
Our customer support team will be happy to assist you.